SUN Promotes Ben Wise to Director of SUN Services, Commercial & Residential Cleaning Services

We are thrilled to announce the promotion of Ben Wise to Director of Sun Services. Ben will oversee the expansion of SUN’s commercial and residential cleaning services in Myrtle Beach, South Carolina.

Ben has been in the hospitality industry for over a decade and has been a vital part of the SUN management team. He started his journey at Blue Ridge Village Resort (BRV) in 2006 as a Houseman and later joined SUN in 2011 as we began servicing the property as a client. Ben held many positions throughout his tenure there, including Laundry Attendant, Guest Services Representative, Inspector, Assistant Director, and Director of Housekeeping. As a trainer and mentor to many Directors throughout the country, he fosters comradery among his team members and builds lasting relationships.

In his own words, “I have seen the successes and failures of people developing their careers. I have seen how resilient these individuals are and our value as a company comes from people like this. Want to see individuals succeed? Turn them into a family, more than a team. They must experience each other’s successes and failures, in and out of work: one goal, one mind. If people come to work not knowing each other and not feeling a sense of community, they will not be successful in working towards a common goal. The overarching lesson I have learned in my time with SUN is that good culture breeds success. It's about how you feel at the end of the day towards the people who stood and faced the challenges beside you. Tomorrow will bring another opportunity for success.”

Ben's well-rounded background and experience make him a natural fit to take on the role of SUN Services Director.

SUN Clients Earn Top 100 Recognition

SUN is thrilled to announce three clients earning top recognition. Church Street Inn in Charleston, South Carolina earns 2022 Choice Hotels Platinum Award. Coconut Palms Beach Resort II in New Smyrna Beach, Florida and Rangeley Lake Resort in Rangeley, Maine make Top 100 Wyndham Hotels & Resorts for 2021. Top honors were a result of guest satisfaction surveys from various sources. All three resorts are managed by LaTour Hotels & Resorts. LaTour Hotels & Resorts include mixed-use development involving Hotels and Resorts, Condominiums, Fractional, and Shared Ownership.  

SUN Honors Staff for 10 Years of Service

We are delighted to honor Dora Fierro and Omayra Santiago at Vacation Villas at Fantasy World for 10 years of dedicated service at SUN. It is with great pride and admiration that we congratulate them on their anniversary milestone. Through the years, your talents and efforts have helped our success. Together, we take pride in your accomplishment and your commitment to excellence. Thank you for dedicating 10 amazing years to SUN and congratulations on all your efforts and achievements!

SUN Announces 2021 Q4 Service Excellence Award Winners

We are excited to announce Tabitha Taylor and Gabriella Falagian as the Service Excellence Award recipients for  October – December 2021!

Tabitha Taylor is an Inspector at Peppertree Atlantic Beach Resort in Atlantic Beach, North Carolina. She is being recognized for maintaining high levels of performance while assuming additional responsibilities. While the position is one of great importance, its weight has increased greatly over the past quarter and her responsibilities have increased with it. She has stepped up and taken on new challenges with determination. She is an excellent people manager and has been instrumental in keeping operations running smoothly while her Director was on vacation and also out sick. Tabitha consistently performs at high levels despite being the main caregiver to her mother, who is battling cancer. Through her positive attitude and perseverance, she has earned the trust and gratitude of management and teammates. She is a true inspiration to all and a valuable asset here at SUN.   Gabriella Falagian is a Laundry Attendant at Tamarack Resort in Wisconsin Dells, Wisconsin, and is being recognized for being a great utility player who is willing to pitch in wherever needed. Gabriella goes above and beyond her job title to achieve success for her team. She does not hesitate to jump into another role to get the job done. When the Director was dealing with a knee injury, Gabriella threw on her Houseman hat, took the initiative to deliver baskets in the morning, and was back in Laundry by noon. During the height of the holiday season in December, Gabriella added Deep Cleaning to her skills. With care and meticulous attention to detail, she assisted her team in accomplishing more deep cleans. On the busiest holidays, Christmas and New Year, she volunteered her time to help teammates complete assignments, lighten their workload and achieve daily goals. The helpfulness of Gabriella and her willingness to step into any role makes her an outstanding team player. She is a great asset to her team and to SUN.  

SUN Welcomes Yvette Dehoyos as Staffing Coordinator

We are thrilled to welcome Yvette Dehoyos as the Staffing Coordinator at SUN Corporate. She will assist with staffing needs through recruitment, interviewing and on-boarding. Yvette brings nine years of Human Resources experience working for the military and for Amazon. An Army veteran, she has traveled extensively in the United States and overseas and educated herself in a variety of disciplines from the culinary arts to Military Police to Human Resources. After receiving her degree from culinary school, she managed a bakery and worked as a Sous Chef. She is also trained in the medical field as an EMT and is certified as a Clinical Medical Assistant, Phlebotomist and Basic Life Support. "Human Resources encompasses all I have trained for, what's more rewarding than offering someone an opportunity to keep their family fed, housed, happy and in good health. I can't think of anything. That's why I feel very grateful and honored that Sun Hospitality has offered me the opportunity to join their thriving team and what I already see as a wonderful place of business, with a welcoming and cohesive atmosphere. I look forward to helping in its already flourishing success." If you're interested in joining the SUN family, contact Yvette today at ydehoyos@sunhospitality.com or 843-979-4786! She'd love to chat with you about available opportunities!

SUN Launches ‘Sun Services’ Cleaning Division, Promotes Andrea Freeman and Andrew Fries

Last year created many challenges for the hospitality industry but also presented great opportunities. In response to the COVID-19 pandemic, we are pleased to announce our entry into the commercial and residential cleaning space with our new division, Sun Services, and the promotion of Andrea Freeman and Andrew Fries to lead this new expansion.
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SUN Client, Park City Park Plaza Resort, Wins 2020 Tripadvisor Travelers’ Choice Award

SUN is thrilled to announce that our client, Ramada by Wyndham Park City Park Plaza Resort, is a 2020 Tripadvisor Travelers' Choice Winner. This year has been a challenging year for the travel and hospitality industry and so it brings us the greatest pleasure to celebrate our partners' achievement. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently receive great traveler reviews, placing them in the top 10% of hospitality businesses worldwide.

Benefits of Recurring Cleaning

  Did you know?
  • People consider cleanliness as a top priority when deciding whether they want to return to a business or visit a home.
  • A reduction in the number of germs, bacteria, and dust floating around means a healthier environment for everyone.
  • Cleanliness can help prevent or reduce the occurrence of slips, trips, and falls.
  • Cluttered spaces, dirty bathrooms, and unkempt areas can increase stress and anxiety levels.
Clearly, cleanliness is key. Here are 8 benefits of a recurring cleaning service for your home or commercial space:
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Take Your Hospitality To The Next Level

Housekeeping no longer hides in the shadows, we are increasingly interacting with guests on a daily basis and being noticed for our efforts. Our mission of HOSPITALITY is to deliver the most positive vacation experience and memories possible. How to treat your guests with these personal touches: Connect. Engaging guests with warm and welcoming behavior will always make a strong impression. Remember the 10/5 Rule... Ten feet from a guest, smile and make direct eye contact. Five feet from a guest, verbally greet. Acknowledge Repeat Guests. Remind them of a previous stay by sharing a memory or thank them for being a loyal customer. Personalize The Experience.  Get to know your guest and find out what they want. Ask questions and listen. What is the reason for their stay? Family vacation? Relaxation? Business trip? Look for ways to support their reason and make an impact on their experience. Little Things Do Count. Sometimes it is the little things that mean the most. Rain in the forecast? Offer to lend an umbrella. This a small gesture but one that could be very much appreciated. Think Big Picture. Know a popular local restaurant? Information about the local town, recommendations of things to do and places to go encourages a feeling that you care about the guests entire stay, not just the part of it that takes place on the property. Share your knowledge! Amazing hospitality does not have to be big or extravagant to 'wow' guests. Hospitality often requires us to step out of our own comfort zone to recognize and meet the needs of others... and that is where the magic happens!