2020 Employee Shout Out Winners

The 2020 Employee Shout Outs from guest comments are in! Each year we track when a guest mentions SUN employees in their feedback, indicating great service received. In the pandemic era of social distancing and contactless service, much of the customer interaction gave way to safety protocols and guest expectations of enhanced cleanliness. Even so, our passionate staff were able to find moments of care and connection that impacted the guest experience.
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SUN Launches ‘Sun Services’ Cleaning Division, Promotes Andrea Freeman and Andrew Fries

Last year created many challenges for the hospitality industry but also presented great opportunities. In response to the COVID-19 pandemic, we are pleased to announce our entry into the commercial and residential cleaning space with our new division, Sun Services, and the promotion of Andrea Freeman and Andrew Fries to lead this new expansion.
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International Housekeeping Week – Tribute to Our Unsung Heroes Of Housekeeping

International Housekeeping Week is celebrated each year in September to honor and recognize the dedication of hard working cleaning staff. Housekeepers are truly unsung heroes who work tirelessly to clean and disinfect in order to keep our communities safe. During the COVID-19 pandemic, cleanliness has never been more important with homeowners, businesses and major industries globally all ramping up their cleaning efforts. The pandemic has required housekeeping staff to change the way they work. They have increased the frequency of cleaning in many areas and embraced new tools such as electrostatic sprayers and personal protective equipment. We are so grateful for the dedication and determination of our staff who play an important role in reducing the spread of illness. We applaud the efforts of everyone who is living out what it means to put the interest of others first. Thank you our unsung Heroes of Housekeeping for looking after us all and thank you for your critical contributions to keeping us safe.

SUN Client, Park City Park Plaza Resort, Wins 2020 Tripadvisor Travelers’ Choice Award

SUN is thrilled to announce that our client, Ramada by Wyndham Park City Park Plaza Resort, is a 2020 Tripadvisor Travelers' Choice Winner. This year has been a challenging year for the travel and hospitality industry and so it brings us the greatest pleasure to celebrate our partners' achievement. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently receive great traveler reviews, placing them in the top 10% of hospitality businesses worldwide.

SUN Clients Earn 2019 TripAdvisor Certificate of Excellence

SUN is thrilled to announce that three of our Festiva clients The Cabins at Green Mountain in Branson, Missouri, Church Street Inn in Charleston, South Carolina, and Palm Beach Resort in Orange Beach, Alabama have received the 2019 TripAdvisor Certificate of Excellence. The Certificate of Excellence honors hospitality businesses that deliver consistently great service across the world. This designation is presented to approximately 10% of total businesses on TripAdvisor that have consistently achieved great reviews over the past year.

SUN Attends 2019 Zealandia Leadership Conference

Members of SUN's management recently attended the 2019 Zealandia Leadership Conference on October 8-11 in Greenville, South Carolina. The leadership conference brings together the top 100 leaders from Zealandia's partner companies and resorts for a few days of networking, team building and leadership training. To kick off the conference, SUN sponsored the Welcome Reception. Additionally, David FriesPresident/COO, spoke about green product implementation, strategic action plans and our core mission of delivering Hospitality. SUN attendees included David Fries (President/COO), Steve Zurawski (Senior VP), Chad Womack (Region VP), Daniel Hernandez (Region VP), Ty Reuber (VP Sales & QA), Suzanne Johnson (Executive Assistant).